We offer drop in services of 30 minutes initial advice on a first come, first served basis as follows:
We offer a form filling drop in service on a first come, first served basis as follows:
If your issue or query will require longer than 30 minutes or if you require help filling in a form please telephone 01429 271294 to book an appointment or to find out when and where the next form filling drop in will be held.
Here’s a step-by-step guide of what to expect when you contact West View Advice and Resource Centre for debt advice:
This is an essential part of the process and it allows us to give you a detailed analysis of the help available. We will need you to bring all the relevant documents relating to your debt, these could include:
Once we have established the appropriate solution, we can support you to resolve the debt
This could include advocacy, representation, and negotiation on your behalf with creditors, or it could be assisting you with letter writing and offering ongoing support throughout the debt resolution process. Every year, we help hundreds of Hartlepool residents to become debt free.
We can also help with Housing Benefit, Local Housing Allowance and help towards rent charges within Universal Credit & Council Tax Support.
If you are on a low income and have savings or investments of less than £16,000, either working, unemployed or retired, you may be able to claim help with your rent and council tax payments.
The amount of benefit you receive will depend on your income and savings. We can carry out ‘Better Off’ and ‘Back to Work’ calculations to help you see how any changes of circumstances will affect your finances.
Hartlepool & Tees Valley Macmillan Benefits Advice Service
The Macmillan advisor provides priority appointments to those whose lives have been affected by cancer, this includes family members and the recently bereaved. Advice is provided in a location suitable to the clients’ needs such as at our main centre, in the clients home or at the hospice or North Tees hospital.
For assistance with:
The West View Advice and Resource Centre is a member of the Asbestos Support and Campaign Group (ASCG). We are members of this partnership with Northern TUC, various trade unions and Macmillan Cancer Support.
As part of this service we offer free, impartial and confidential information, advice and support to anyone with an asbestos related industrial disease in the North East and North Cumbria.
For those suffering from: Mesothelioma, Asbestosis, Pleural Thickening, Lung Cancer or any other occupational cancer we are here to help with:
For more information about this service, or to book an appointment or home visit, please contact the West View Advice and Resource Centre on 01429 271294.
Macmillan Home Energy Service – Home Energy Advice for People Affected by Cancer
Your energy costs may increase if you or a member of your family is affected by cancer. There are a lot of ways to keep the costs down if you are using more heating and electricity at home.
If you, your family or a Carer have been affected by cancer and live in Teesside, we are here to help with free, independent and impartial advice.
This service is provided by the West View Advice and Resource Centre in Hartlepool, in partnership with Macmillan Cancer Support. To arrange an appointment to see how we can help please contact us on 01429 271294.