Our Story
West View Advice and Resource Centre Limited (WVARC) was established in 1983 to provide advice and information to individuals and groups in Hartlepool.
In the intervening years it has established an enviable reputation as the leading such agency working throughout the whole of Hartlepool. WVARC has held the Legal Services Commission Quality Mark Standard now the Advice Quality Standard since 2001.
Due to the government’s austerity measures, West View Community Centre was under threat of closure, so in 2012 in partnership with West View Project, WVARC moved its services to West View Community Centre to, operate and manage an accessible community centre within the De Bruce ward securing existing community services and developing new activities for the benefit of the residents
The main business of WVARC is currently to offer welfare benefits/rights, debt and money management, housing, employment and energy advice and support to disadvantaged people within Hartlepool. Services are offered via centre based appointments, outreach work, telephone, video appointments and home visits (available to the housebound only).
2896
Benefit Applications were made in 2024-25
1507
households increased their income in 2024-25
1634
Benefit Applications were confirmed to use by the client as having been successful
£9,848,148.10
financial gains were reported in 2024-25
Our Impact
Have your say
We welcome any comments on what we are doing right, or any suggestions on how we can improve our service. Please click the button to start the survey.
Our short survey only takes a few minutes of your time, and we would really appreciate it if you could complete this for us. As you are aware, the service we offer is free of charge and the feedback that we receive from our clients can assist us in obtaining further funding to enable us to continue our free service.
Take a look at our annual reports
West View Advice & Resource Centre wants the residents of Hartlepool, it’s partners and funders to know about the important work we do. Every year, we produce an Annual Report to highlight our work throughout the year. Our Annual Reports describe our range of services, who they support, and the outcomes achieved.
Contact Us
West View Advice and Resource Centre
The Community Centre
Miers Avenue
Hartlepool
TS24 9JQ
Opening Hours
Monday 9am – 6pm
Tuesday 9.30am – 4.30pm
Wednesday 9am – 8pm
Thursday 9am – 6pm
Friday 9am – 1pm
Saturday & Sunday Closed
Telephone Hours
Monday 9.30am – 4pm
Tuesday 9.30am – 4pm
Wednesday 9.30am – 6pm
Thursday 9.30am – 4pm
Friday 9.30am – 1pm
Saturday & Sunday Closed
© WVARC 2026 – Company Registration No. 2994776 – Charity No. 1084632. Authorised and regulated by the Financial Conduct Authority FRN: 618877
Website Built by In Studio
