Our Story

West View Advice and Resource Centre Limited (WVARC) was established in 1983 to provide advice and information to individuals and groups in Hartlepool.

In the intervening years it has established an enviable reputation as the leading such agency working throughout the whole of Hartlepool. WVARC has held the Legal Services Commission Quality Mark Standard now the Advice Quality Standard since 2001.

Due to the government’s austerity measures, West View Community Centre was under threat of closure, so in 2012 in partnership with West View Project, WVARC moved its services to West View Community Centre to, operate and manage an accessible community centre within the De Bruce ward securing existing community services and developing new activities for the benefit of the residents

The main business of WVARC is currently to offer welfare benefits advice and support to disadvantaged people within Hartlepool on issues such as debt, housing benefit, disability benefits and welfare rights. Services are offered via centre based appointments, outreach work and limited home visits.

£65,277.24

saved for our clients
achieved by our
Macmillan Energy Adviser

£1,522,661

in extra benefits and compensation
payments for our clients achieved by our
Macmillan Industrial Injuries Advice Worker

£130,000

worth of debts
written off
by our Debt Team

Our Impact

Have your say

We welcome any comments on what we are doing right, or any suggestions on how we can improve our service. Please click the button to start the survey.

Our short survey only takes a few minutes of your time, and we would really appreciate it if you could complete this for us. As you are aware, the service we offer is free of charge and the feedback that we receive from our clients can assist us in obtaining further funding to enable us to continue our free service.

Take a look at our annual reports

West View Advice & Resource Centre wants the residents of Hartlepool, it’s partners and funders to know about the important work we do. Every year, we produce an Annual Report to highlight our work throughout the year. Our Annual Reports describe our range of services, who they support, and the outcomes achieved.

Contact Us

Opening Hours:
Monday – Thursday,
9am – 4pm
Friday, 9am – 1pm

West View Advice and Resource Centre
The Community Centre
Miers Avenue
Hartlepool
TS24 9JQ

© WVARC 2022 – Company Registration No. 2994776 – Charity No. 1084632

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